FOTO BOOTH FAQ’s
How much does it cost to rent your photo booth?
The final price will depend on the length of your rental and any additional services you select. Get a free quote by filling out our online form here.
What is included in a standard photo booth rental package?
Our digital drop off booth include setup and breakdown, basket of props, your choice of backdrop, unlimited photo, GIF and boomerang captures, custom photo templates, custom tap to start screen, custom live gallery and a digital copy of all photos.
Our DSLR printer booths include setup and breakdown of the booth, a photo booth attendant, basket of props, your choice of backdrop, unlimited high-definition photo, GIF and boomerang captures, custom photo templates, custom tap to start screen, custom live gallery, digital copies of all photos, and printing when added on.
Can I customize the photo templates to match my event theme or branding?
Yes! Our graphic design team will reach out 30 days before your event to start the design process. We'll send you a questionnaire to help us understand your event's vibe and aesthetic. Once we have a good understanding, we'll create multiple samples for you to review.
Do I need to provide any equipment or props for the photo booth?
Our photo booth rental includes everything you need to create a fun and memorable experience for your guests. We provide the photo booth, camera, props, backdrop, lighting, and an attendant. All you need to provide is a 10x10 space for setup and a 3-prong 120-volt outlet.
What kind of electrical do you need for the booth?
Our photo booths require a 120-volt, 10-amp, 3-prong outlet within 50 feet of the booth's operating location. A weak connection can cause the booth to malfunction, such as not turning on, experiencing software glitches, or misfiring the flash. Our attendants will test the provided outlet before connecting the booth to power. If the power is not strong enough, they will find a new location for the booth.
Will I get an attendant for my event?
Yes! All of our booths come with a dedicated attendant who will be there for setup, run time, and tear down. Our attendants are trained to help your guests get the most out of their photo booth experience, from helping them choose props and strike a pose to making sure they get their photos quickly and easily.
Can you set up for my event early?
Yes- Our day-of attendants arrive 90 minutes prior to the start of your event. If you need them to arrive earlier, we charge idle hours at a rate of $50/hour, billed in 30-minute increments. Idle hours must be requested at least 72 hours prior to the project date.
What kind of accessibility is needed at the event venue?
The photo booth requires a level, solid, and accessible space at least 8 feet tall (for backdrop), and 7 feet wide by 9 feet long. The space must be easily accessible, as the equipment is heavy and cannot be carried upstairs. The photo booth may be placed outdoors, but it must be protected from the weather. If weather is expected, the booth must have a second location indoors available.
Is there a limit to the number of photos my guests can take during the rental period?
Nope! No limit at all! We want you to have as much fun as possible.
How much space do I need for setting up the photo booth?
While we can make smaller areas work, we recommend a 10x10 foot space for the comfort of your guests and our team. We can discuss other options if needed.
How far in advance should I book a photo booth for my event?
Book your photo booth early! Popular dates can fill up quickly, so it's best to book yours as soon as possible. We recommend booking at least 3 months in advance, but we often book popular dates over a year out. If you know you want a photo booth, reach out to us right away to secure your date. We can do last-minute bookings if we have the resources, but we can't guarantee availability.
What is your cancellation and refund policy?
We understand that things happen, so we want to be flexible with our cancellation policy. We require a 50% non-refundable deposit to hold your date. The remaining 50% is due 30 days before your event. If you cancel 30 days or more in advance, you will receive a 50% refund of the total rental price. Any cancellations within 30 days of your event will forfeit all deposits.